SUPPORT / SAMPLES & SAS NOTES
Problem Note 56744: SAS® Metadata Server might stop responding and experience an increase in CPU utilization
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SAS Metadata Server might experience high CPU utilization under normal running conditions. As the system increases its CPU utilization, SAS Metadata Server might not respond to client requests and might seem to stop responding. For example, new logon requests from SAS® Management Console or SAS® Enterprise Guide® might time out.
The underlying cause of this problem is an infinite loop that occurs when SAS Metadata Server performs normal communication with an LDAP server over SSL.
The workaround is to restart SAS Metadata Server, which resolves the problem only temporarily.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Metadata Server | HP-UX IPF | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 |
| 64-bit Enabled Solaris | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Professional 32 bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Home Premium x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Home Premium 32 bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Enterprise x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Enterprise 32 bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows XP Professional | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 Std | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Std | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Datacenter | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 for x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 R2 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2003 for x64 | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Pro x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro 32-bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft® Windows® for x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| 64-bit Enabled HP-UX | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| 64-bit Enabled AIX | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows Vista for x64 | 9.3_M2 | 9.3 TS1M2 | ||||
| Windows Vista | 9.3_M2 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Ultimate 32 bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Professional x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Enterprise x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| z/OS | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Linux | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Linux for x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Solaris for x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||